How To Use
Lumina for Kickstarter Backers
How do I contact support?
My device turns on, but only the heat works. Is my unit defective?
What kind of “massage” does BiirdFlex use? Does it vibrate or move?
Why does the EMS feel very weak at low levels?
Why does the EMS feel strong or uncomfortable for me?
My skin feels red after use — is this normal?
The voice prompts are very loud. Can I lower or mute them?
My remote control doesn’t work. What should I do?
My package arrived damaged or missing items. What should I do?